Send identified visitors to Microsoft Teams

Teams alerts look like the Slack ones: who it is, their company, email, the pages they viewed, and a tag like "Viewed pricing" when they hit one of your key pages. Free on every plan.

Set it up

1. In Microsoft Teams, open the channel, select More options (...) next to it, then Workflows.
2. Pick the Send webhook alerts to a channel template, choose the team and channel, and select Save.
3. Copy the webhook URL the workflow shows. It usually ends in environment.api.powerplatform.com (older workflows use logic.azure.com).
4. In WhoLayer, open Destinations, choose Microsoft Teams channel, and paste the URL.
5. Click Send test. A sample card for "Avery Sample" should appear in the channel within a minute.

Good to know

• Old Office 365 connector URLs (webhook.office.com) no longer work. Microsoft retired them, so we don't accept them.
• Turn on High-intent only to post only when someone already identified opens a key page, like pricing.
• A workflow belongs to the person who created it. If they leave your company, ask your Teams admin to add a co-owner so the workflow keeps running.
• The URL works like a password. We encrypt it when you save it and only ever show its first part.